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Polarizing Product Designs
What I Believe Will Soon Be A Common Trend


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With the highly anticipated release of Tesla’s Cybertruck on the horizon, it’s intriguing to consider a trend that I believe will become increasingly prevalent — the rise of polarizing design. Upon the initial unveiling of the Cybertruck, public opinion was divided on its unconventional design. Some saw it as a herald of a new automotive era, a bold step into the future. Others likened its design to the simplistic drawings of cars from their grade school days. Regardless of where one stands, both camps can concede that the design is undeniably distinctive, making it unmistakably a Tesla Cybertruck. This distinctiveness, I believe, will soon be emulated across other companies and products as a way to make their product stand out in an every competitive market.
A large part of what makes the Cybertruck so polarizing is its sharp angles and hard-edged body. Throughout this decade, we’ve witnessed the prevalence of rounded corners, with most modern products, from smartphones to vehicles, embracing this softer design approach. This can make any departure from this norm pretty jarring.
Tesla, known for its willingness to diverge from conventional norms, has once again challenged the status quo. When the Model 3 design was unveiled, there was an uproar against the choice to ditch their instrument panel and dials for a simple tablet in the center.

In ditching rounded corners for stark, straight lines, Tesla is once again offering its customers a choice: embrace this distinctive design or forgo the opportunity to own an electric pickup brimming with Tesla’s innovative features. While undoubtedly a risky move that could initially impact the vehicle’s reception, as Cybertrucks become a more common sight on roads, its likely that consumers warm up to this new design, potentially sparking demand for similar-looking vehicles.
Apple, another design trendsetter, faced skepticism with its AirPods. It’s worth recalling that the initial reception to the completely wireless design was mixed, with many ridiculing it. Fast forward a few years, and AirPods reign as the top-selling wireless headphones, with their unique look now actually being a status symbol. This shift can be attributed not only to Apple’s technological prowess but also this gradual normalization of the design.
Undoubtedly, the Cybertruck represents a far more radical departure from conventional vehicle design than AirPods did for earbuds. However, the fundamental question remains: as time progresses, will public perception evolve to embrace this radical design?
Following its unveiling, the Cybertruck ignited a storm of discussions and memes across the internet, far surpassing the buzz generated by previous Tesla models like the Model Y and the Tesla Roadster. Tesla’s marketing strategy has consistently shunned traditional advertising in favor of leveraging social media and its passionate customer base. In this instance, the Cybertruck has harnessed the power of social media to essentially market itself. Almost everyone has an opinion about it, and that’s precisely what Tesla aimed to achieve. The company seeks not only to engage its target audience but to ensure that even those indifferent to its products are at least aware of its innovations.
This trend of embracing polarizing design could well become a template for other companies seeking to generate unparalleled buzz. It’s the act of provoking strong opinions that holds the key — encouraging people to share their thoughts and discussions about your product. The goal is to provoke a reaction, to elicit public discourse and attention. In an era where it feels like every product is the same, standing out through polarizing decisions could be the ultimate strategy to secure a lasting spot in the consumer’s mind.
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Sayantan is currently the GM at Nubank, a fintech company challenging the status quo to create a new generation of financial services in LATAM!
At Nubank he is leading their customer Experience Platform with over ~100 XFN reporting to him. They are building products and services used for all customer services needs for 70M+ global users and 10K+ support agents.
We delve into his vast experience in building technology for companies like Pinterest, Facebook and Twitter.
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Thanks for reading,
Daivik Goel